Today MessagePay announced its integration into AKUVO‘s Virtual Collector, a key component of the company’s collections platform. 

AKUVO’s Virtual Collector is designed to empower borrowers to manage their delinquent accounts in a self-service manner, reducing the need for direct interaction with collection agents.  The integration of MessagePay will allow mutual customers to provide borrowers with more convenient payment options. Borrowers will be able to perform self service payments from Virtual Collector with ease with payment information tracked directly within AKUVO’s collections platform.  

“Embedding our payment technology directly within AKUVO’s Virtual Collector streamlines the entire payment process, making it more user-friendly for individuals seeking to quickly resolve their financial obligations, said Greg Pesci, President and CEO, MessagePay. “This is a game-changer in how we envision collections should work, promoting faster resolutions and improved customer satisfaction.”

“The addition of MessagePay within our Virtual Collector will not only streamline the payment process for consumers but also provide financial institutions with visibility into the entire process,” said Mike Ruggiero, SVP of Partnerships at AKUVO.“This advancement empowers consumers to manage past due commitments seamlessly, while making financial institutions more efficient in the process.”

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